Black Case Kıraç Wall Lamp

When will my order arrive?
• The products you purchase are delivered within the delivery date range specified on the product detail page. You can also check the delivery date of your orders in the “My Orders” section under “My Account.”

• If the product says “Ships in 24 hours,” your order will be shipped within 24 hours. These products are “FAST DELIVERY” items.

• When your order is out for delivery, you will be notified via SMS by the shipping company.

• After your order has been shipped, you can track its shipping stages through the “Where is My Cargo?” link in the “My Orders” tab under “My Account.”

Is there a delivery fee?
• For all products without the “Free Shipping” label, shipping costs are automatically calculated by the system based on the package size and will be shown in your cart during checkout.

My order arrived when I wasn’t home.
• If you are not at the address, the shipping company leaves a note informing you that you can pick up your package from the nearest branch.

• If you do not pick up your package from the branch within 3 days, your order will be returned to our company.

What should I pay attention to during delivery?
Always check your order in front of the delivery person.

• If there is damage to the package or the product, you can return it to the shipping company without accepting it.

• Request a “Damage Report” from the delivery person.

• If you sign the delivery slip and then notice damage or missing items, you can request a return code through the easy return option on your order page.

• Return the product/package to our company along with the report and invoice via the shipping company.

Are deliveries made on official holidays?
• Shipping companies deliver to homes every day except Sundays.

Where is my cargo?
When your order is shipped, you will receive a notification titled “depoyabak.com | Your Order Has Been Shipped” and an SMS from the shipping company.

You can track your shipment in 2 ways after receiving these messages:

• Using the “Track Cargo” link in the notification message.
• Using the “Where is My Cargo?” link in the “My Orders” tab under “My Account.